APA Style
Patterson,Kerry. (2005).
Crucial conversation : strategi menghadapi percakapan beresiko tinggi / Kerry Patterson .
Jakarta:
Gramedia.
Chicago Style
Patterson,Kerry.
Crucial conversation : strategi menghadapi percakapan beresiko tinggi / Kerry Patterson.
Jakarta:
Gramedia,
2005.
Text.
MLA Style
Patterson,Kerry.
Crucial conversation : strategi menghadapi percakapan beresiko tinggi / Kerry Patterson.
Jakarta:
Gramedia,
2005.
Text.
Turabian Style
Patterson,Kerry.
Crucial conversation : strategi menghadapi percakapan beresiko tinggi / Kerry Patterson.
Jakarta:
Gramedia,
2005.
Print.